If you are not interested in the order when we are still processing it, just send us an email to info@nutrinoid.cz with a cancellation request. If you do not do so, the order will be dispatched from our warehouse. If we receive the package back, you will be listed on the central register of debtors CERD with whom we cooperate.

We will ask you to pay the amount of 150CZK to our account for damage incurred in shipping and handling. If you do not pay the amount within 14 days of receiving the information email, the amount will be recovered by a law firm.


Placing an order means that you agree to these terms!

Failure to accept the package without giving a reason causes considerable damage to us and this is the only way to alert other retailers of the dishonest practices of some "customers".